Frequently Asked Questions

Does the office follow strict infection control protocols?

Yes, the office follows the OH&S protocols of the NSW ADA, and the staff have attended courses and are accredited in infection control procedures.

Can I ask a question?

Yes, in fact we encourage questions and want to listen to your concerns and explain to you what treatment is required and why. Often you will be provided with two or more treatment options to consider and we want you ask any questions that will help you understand what you want and how we will do it.

Is it easy to schedule an appointment?

We generally schedule you a series of appointments which allows for smooth treatment scheduling. We strongly encourage you to attend your appointments as missing one may delay completing your treatment.

Do I need a referral? Will I be referred to another specialist?

You do not need a referral however most of our patients are referred to us by a dentist or a dental or medical specialist. Depending on the treatment you need we may need to refer you to other dental or medical specialists.

Do you need to have radiographs (x-rays)?

Yes. Depending on why we are seeing you will determine the type and number of radiographs (x-rays) you will need. Modern x-ray machines have very low dose compared to years gone by and the diagnostic information gained is invaluable when developing the treatment plan.

How is the treatment plan developed?

The ideal treatment plan for you is established after obtaining as much information as possible about you and what you want. This includes radiographs (x-rays), photographs, diagnostics casts (made from dental impressions), a comprehensive exam and referral to other specialists where required.

What you want and your budget are a big factor in the plan that we eventually decide on. Generally several options, with their inherent advantages and disadvantages explained to you, are initially presented to you to consider. After further discussions and consideration the final plan is developed.

It is important to note that sometimes treatment plans may change during the treatment due to unexpected problems being detected (such as the need for a root canal treatment or discovery of a crack in a tooth underneath a filling). You will be informed of any additional problems detected and an alternate plan developed.